Effective Date: July 2, 2026

Introduction

Top To Bottom Inc. respects your privacy and is committed to protecting the information you share with us.

Information We Collect

We may collect your name, company name, phone number, email address, mailing address, vessel information, service requests, inspection details, photographs, and other information submitted through our website or service requests.

Information We Automatically Collect

We may automatically collect IP address, browser type, operating system, device type, pages visited, visit dates and times, referring website, and general geographic location based on IP address.

How We Use Your Information

We use information to respond to inquiries, prepare estimates, schedule services, perform work, communicate project updates, process invoices, provide support, send opted-in SMS messages, request reviews, improve services, comply with legal obligations, prevent fraud, and notify customers of important service or safety information.

SMS Communications

If you consent to receive text messages, we may send appointment reminders, scheduling updates, estimate approvals, inspection status, project updates, billing notifications, customer support, and review requests after completed service. Message frequency varies depending on the services you request and your ongoing project status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

SMS Privacy Statement

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

Sharing Information

We do not sell personal information. We may share information with trusted providers including website hosting, payment processors, accounting software, email providers, SMS providers, Google Analytics, Google Maps, Jobber, and other providers necessary to deliver requested services.

Cookies

Our website may use cookies to improve functionality and analyze traffic.

Data Security

We maintain reasonable safeguards but cannot guarantee absolute security.

Accessing or Updating Your Information

You may request access, correction, or deletion of your information where permitted by law.

Third-Party Links

We are not responsible for third-party websites linked from our site.

Children’s Privacy

Our website is not directed to children under 13.

Changes

We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page with a revised Effective Date.

Contact Information

Top To Bottom Inc.
2620 North Harbor Loop Drive, Suite 16
Bellingham, WA 98225
(360) 671-7022
info@toptobottominc.com